Shipping and DOA Policies

SHIPPING & DOA Policy

  • Our #1 priority is customer satisfaction.  
  • We do not ship to Alaska & Hawaii.
  • Local pickup is available by Appointment only in Miami, Florida 
  • All orders will ship via FedEx Priority Overnight, we will hold orders if there is severe weather or other unforeseen delays occurring in the region.
  • We Only Ship Tuesday-Thursday
  • In the unlikely event of a Dead on Arrival, you must send a very clear digital photo of the coral still inside the Grizzlysreef’s packaging within 2 hours of delivery. Once we receive the digital photo, we will issue a store coupon code. The store coupon code does not include the cost of shipping.
  • We do not offer refunds; we only give credit toward future orders.

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